itSMF Save the Date – March 18th, 2010
By Michael | February 8, 2010
Please Save the Date for
‘Your Role as a Leader in IT Service Management’
A Road to Discovery
on
Thursday March 18th, 2010
Registration opening soon!
“The only safe ship in a storm is leadership.” – Faye Wattleton
In our strive for Continual Service Improvement in IT, have we looked inside and taken control of our role as a strong Leader in Service Management? Whether you are in management or are in a strong role of Best Practices advocacy, you will find great value in our discussion. Join our conference as we take a road to self-discovery, and learn of the traits that come with great leadership in IT Service Management.
Michael Kublin is founder and President of PeopleTek, Inc., a Business Development Coaching company that focuses on helping individuals and organizations develop the leadership talent they need to be successful. PeopleTek was founded in 1996 with the intent to enable Information Technology organizations, teams, and leaders to assess what it was they truly wanted to create, learn to become personally accountable, and be provided with the tools they needed to be successful. Since then, PeopleTek has been credited with helping businesses and individuals improve their efficiency and effectiveness while increasing personal and corporate success.
We will all benefit greatly from this workshop-style conference, where we will obtain valuable knowledge and ‘Leadership as a Process’ insight, immediately applicable to our daily IT operations.
Plan to join our itSMF South Florida LIG as we welcome guest speaker
Michael Kublin!
When:
Thursday, March 18th, 2010,
8:30 AM – 11:30 AM
Where:
Signature Grand, Davie, FL
Stay tuned -
Registration for this event will be opening soon!
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Michael Kublin-Guest Speaker-itSMF
By Michael | January 26, 2010
On behalf of the entire Board of Information Technology Service Management Forum, (itSMF) USA – South Florida LIG, Michael Kublin will be the guest speaker and presenter of “Discovering your role as a Leader in IT Service Management” at the Signature Grand on Thursday, March 18th 2010 from 8:30a.m. to 11:30a.m. (actual presentation will start around 9:15a.m).
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Project Management Credit Opportunities
By Michael | January 12, 2010
PeopleTek Programs Earn You Project Management Credits!
Enable your Project Managers to earn re-certification credits while enhancing their leadership skills.
Update your Project Management credentials by attending PeopleTek’s Leadership Journey I program or the Leadership Journey II program.
Leadership Journey I - click here for program details
You will earn 19 credit hours after graduating from the program and you will:
Understand what it is you want to create to become a stronger leader
Increase individual and team accountability to increase business results
Learn to better handle difficult situations and conflict
Obtain new listening and communication skills
Improve teamwork and enhance business relationships
“The Journey provided the overall ability to step back, assess current roles, and provided amazing diagnostics via the tools/instruments regarding productive leadership behaviors for myself and others. We were able to implement changes immediately”. - T.S. Accelerated Ecom
Leadership Journey II - Prerequisite: Leadership Journey I
Click here for program details
You will earn 14 credit hours after graduating from the program and you will:
Learn how to enhance critical leadership behaviors and eliminate unproductive behaviors ensuring you successfully achieve your business and personal goals.
Topics include:
Work Expectations
Managing Change
Communication Styles
Trust
Interpersonal Influence Inventory
Coping and Stress
Time Mastery and Setting and Understanding Boundaries
Not only will you earn PM credits, but ALL PeopleTek programs are delivered with a 100% moneyback guarantee! Note: All sessions must be attended and homework completed for the guarantee to apply. And, these programs are now available in Spanish.
What our customers have told us:
96.3 percent of all sponsors say Journey graduates increase levels of responsibility in their career
98.1 percent of Journey graduates say they eliminate wasted time
Leadership Journey I and II attendees may take the entire program over and over until they “get it” at no additional charge (even 10 years later).
For more information contact
Mike Kublin
mkublin@peopletekcoaching.com
President PeopleTek Inc.
888-565-9555 Ext.711
Direct: 954.916.4190
“Creating Successful Leaders”
Take your organization to the next level and enroll in a progam today!
Enroll today! Or call 888.565.9555 ext 711
“The growth and development of people is the highest calling of leadership.”
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Leadership Training and Development
By Michael | November 9, 2009
|
Take advantage of PeopleTek’s November Offerings Leading From Your Strengths (our new webinar workshop) The Leadership Journey (our banner 12 session program) |
And our newest program:
LEADING FROM YOUR STRENGTHS
PeopleTek’s new webinar program specializes in helping you build relationships by understanding strengths and differences.
“Leading from Your Strengths” is both a workshop and a profile.
Through a quick and simple online assessment, you will immediately receive a comprehensive, objective, personal and motivating report, where you will gain tremendous insight into your natural strengths and how those strengths are operating in your life.
Your profile will specifically address your natural strengths in the way you solve problems, process information, manage change and face risk.
The Leading From Your Strengths Profile will provide an abundance of information and just by reading your report, you will gain insights into how you prefer to give and receive communication, and how you are naturally motivated according to the way you apply your strengths to your daily life.
Your report will be reviewed during a 1.5 hour workshop where you and other participants work with an Executive Coach to further explore the report. This review will uncover what the results mean to you personally and how the findings relate to other people in your life – your team, your leader, your spouse or significant other.
And, you will identify actions to take to further leverage your strengths or make adjustments if you are already over-using a strength.
This program is being offered at a special introductory rate!
Nov 11, 2009
11:30am – 1pm EST
$79
Classes will be limited to 14 participants so enroll today.
Prior to the workshop you will receive the link to take the online profile.
This class is an outstanding team builder and arrangements can be made for a team to go through together.
THE LEADERSHIP JOURNEY®
96.3 percent of all sponsors say Journey graduates increase levels of responsibility in their career
98.1 percent of Journey graduates say they eliminate wasted time
Leadership Journey® attendees may take the entire program over and over until they “get it” at no additional charge (even 10 years later).
And, there’s a 100 percent money back guarantee that your leaders will get what they are looking for or your investment is returned. Note: All sessions must be attended and homework completed for the guarantee to apply.
Our next program kicks off November 17th. Click here for program details
Take advantage of our fall discounts;
Enroll 1 – $2600
Enroll 2 – $3900
Enroll 3- $5200
For more information contact
Pat Pinera
Executive Coach & Vice President
Virtual Programs Division
PeopleTek Inc.
888-565-9555 Ext.718
Direct: 954.916.4190
“Creating Successful Leaders”
Take your organization to the next level and enroll in a progam today!
Or call 888.565.9555 ext 711
“The growth and development of people is the highest calling of leadership.”
- Harvey S. Firestone
Topics: General | No Comments »
Can you afford to NOT invest in your organization or in yourself?
By Michael | October 20, 2009
|
Maximize your investment by taking advantage of our special fall rates for our virtually facilitated Leadership Journey™ program. The October program is filled but there’s still time to enroll in our November program. Buy one at the regular price ($2600) and get the second one half price, or buy two and get one free.
This offer may even be extended to include your colleagues at other companies. Since this program is virtually facilitated attendee location is not an issue! PeopleTek’s Leadership Journey™ is a powerful 12 session program that provides leaders with tools and techniques to improve and sustain their overall behavioral effectiveness through the use of assessments, case studies, simulation activities, and group discussions.
Participants are led through a variety of exercises, discussions, and instruments, including 360 feedback and learn to leverage their strengths to not only improve their results but the results of their team and organization. The Leadership Journey™ has been running for over 10 years with a proven track record for building leaders. The Leadership Journey is also facilitated in Spanish. Click here for program details in Spanish.
Take your organization to the next level and enroll today!
Or call 888.565.9555 ext 711
Journey graduate T.S. from Accelerated Ecom says: “The Journey provided the overall ability to step back, assess current roles, and provided amazing diagnostics via the tools/instruments regarding productive leadership behaviors for myself and others. We were able to implement changes immediately”. Contact us today and let us help you! Sincerely, Michael W. Kublin President PeopleTek 888.565.9555 ext 711 |
|
“The growth and development of people is the highest calling of leadership.” |
Topics: General | No Comments »
4th QTR is Here – Are You Ready?
By Michael | October 15, 2009
|
|
| It’s hard to believe we’re in the 4th quarter of 2009. It’s certainly been an interesting year filled with challenges requiring adaptability, flexibility and resilience. Now’s the time to take a pulse on both your successes and unfinished business. What have you accomplished this year? What has your organization accomplished this year? Have you or your organization taken the time to recognize and reward the successes? This could be from a financial perspective but may also be from simply sharing your successes with others (team members, support teams, business partners, your leader and the leader of those that supported the effort). Recognition is especially effective if you can quantify the value provided (ex. timeliness, accuracy/quality, cost savings, reengineered processes) and this information is extremely useful for annual performance evaluations. Next is to identify the targets / goals that have been either missed or neglected. All of our behaviors are intended to support our goals, mission, and vision. Unfortunately we sometimes get derailed by responding to urgent issues, making them a priority over important issues. As a reminder: IMPORTANT issues contribute heavily to our goals and objectives and have high value. URGENT issues require immediate attention but may or may not contribute to the success of meeting our goals and objectives. |
After reviewing your goals, review your organizations needs for:
· Talent retention
· Technical growth
· Leadership Development and Bench Strength
· Relationship Enhancements
We also suggest identifying what you must accomplish before the end of the year, ensure that the individuals required are engaged and on board, and began to plan what you view as important for kicking off 2010. Don’t wait until 2010 to begin planning!
Tips to stay on track:
Invest the time to assess what’s important; you will almost always have sufficient time for these.
Start your day with the important tasks instead of the “fast, enjoyable and easy to accomplish” ones.
Distinguish between urgent and important; help your team and organization understand this and engage other leaders if in doubt. (Or help them understand the difference!)
Don’t let the priorities of others replace your own top priorities; learn to say no firmly and tactfully.
Recognize that readiness levels and skill-sets may need to be developed and honed.
Be willing to invest the time and resources that will enable you to be a highly successful leader and have a high performing team.
We’re here to help!
Sincerely,
Michael W. Kublin and Jan Mayer-Rodriguez
We are here to help support your organization achieve it’s goals.
Click here to contact us today to find out how we can support you!
For more information about PeopleTek visit our website
Or contact:
Mike Kublin - email mkublin@peopletekcoaching.com
phone 1.888.565.9555 x711
or
Jan Mayer-Rodriguez
email jan@peopletekcoaching.com
phone 1.888.565.9555 x712
Buy one at the regular price ($2600) and get the second one half price, or buy two and get one free.
The October 15th program is filled.
for the next Leadership Journey program
Special Referral Offer For
Leadership Journey graduates:
The graduate who gets the most referrals to enroll in and take a fall Leadership Journey will win their choice of the following:
· A Nintendo Wii Console System with one game
· An 8Gb iPod Touch
· A $250 American Express Gift Certificate
· One month of Executive Coaching (including two Sessions)
If there is a tie, the Amex Gift Certificate will be split between the tying Graduates.
Simply have your colleagues complete the online registration form click to enroll and in the “Additional Information” section, enter ‘Referred by and your name.’
Remember, the Journey is virtually offered and in a time slot when it is appropriate for anyone from California to England to attend.
Please contact:
ppinera@peopletekcoaching.com or 954.916.4190 if you or your colleague have any questions.
The prize will be awarded November 30th.
To find out more about our programs to increase your organization’s success
“One of the challenges of good leadership is maintaining priorities. Many things compete for your time, energy, money, and learning to say no to many good things is hard to do”.
- Doug Dickerson
“Executive coaches report steady demand for their services despite the recession. Individual and corporate clients say the one-on-one counseling is critical for career success, especially during tough economic times”.
Sarah E. Needleman, WALL Street Journal Aug 25, 2009
| LearningLeading
Succeeding |
PeopleTek® was founded on the belief that within all of us are the traits and characteristics required of successful leaders creating successful organizations.
Our unique individual and team programs, called Journeys™, inspire leaders of all levels to be confident and attain greater results personally and professionally.
Topics: General | No Comments »
Leadership and Follow Up
By Michael | October 9, 2009
| “Most people don’t follow up very well, if at all. Good follow-up alone elevates you above 95 percent of your peers. The follow-up is the hammer and nails of your networking tool kit. In fact, FOLLOW-UP IS THE KEY TO SUCCESS IN ANY FIELD. - Keith Ferrazzi Do you consistently follow-up? As a leader in an organization this could entail many things. You could follow-up on project tasks, goal achievement, new hires, promoted individuals and delegated assignments. |
Keith Ferrazzi recommends following up within twelve to twenty-four hours after you meet someone new.
If you meet somebody on a plane, send them an e-mail later that day. If you meet somebody over cocktails, send them an e-mail the next morning. He also provides the following tips for flawless follow-up:
Put the name and e-mail address of a new acquaintance in your database and program your calendar to remind you in a month’s time to drop the person another e-mail, just to keep in touch.
Remember-and this is critical-your follow up shouldn’t remind them of what they can do for you. It’s about what you might be able to do for them. It’s about giving them a reason to want to follow up.
Always express your gratitude.
Be sure to include an item of interest from your meeting or conversation-a joke or a shared moment of humor.
Reaffirm whatever commitments you both made-going both ways.
Be brief and to the point.
Always address the thank-you note to the person by name.
Use e-mail and snail mail. The combination adds a personalized touch.
Timeliness is key. Send them as soon as possible after the meeting or interview. Many people wait until the holidays to say thank you or reach out. Why wait? Your follow-ups will be timelier, more appropriate, and certainly better remembered.
Don’t forget to follow up with those who have acted as the go between for you and someone else. Let the original referrer know how the conversation went, and express your appreciation for their help.
“Make follow-up a habit. Make it automatic. When you do, the days of struggling to remember people’s names-and of other people struggling to remember yours-will be a thing of the past”.
How effective are you with following up with your colleagues? With new acquaintances? How effective is your leadership team?
Rate yourself now and start making changes today!
Sincerely,
Michael W. Kublin and Jan Mayer-Rodriguez
We are here to help support your organization in achieving it’s goals.
Click here to contact us today to find out how we can support you!
For more information about PeopleTek visit our website
Or contact:
Mike Kublin - email mkublin@peopletekcoaching.com
phone 1.888.565.9555 x711
or
Jan Mayer-Rodriguez
email jan@peopletekcoaching.com
phone 1.888.565.9555 x7
|
Buy one at the regular price ($2600) and get the second one half price, or buy two and get one free. The next program begins October 15th. Special Referral Offer For Leadership Journey graduates: The graduate who gets the most referrals to enroll in and take a fall Leadership Journey will win their choice of the following: · A Nintendo Wii Console System with one game If there is a tie, the Amex Gift Certificate will be split between the tying Graduates. Simply have your colleagues complete the online registration form click to enroll and in the “Additional Information” section, enter ‘Referred by and your name.’ Remember, the Journey is virtually offered and in a time slot when it is appropriate for anyone from California to England to attend. Please contact: The prize will be awarded November 30th. |
To find out more about our programs to increase your organization’s success
“The follow-up factor correlates with improved leadership effectiveness among both U.S. and non-U.S. executives”.
- Marshall Goldsmith and Howard Morgan
“Executive coaches report steady demand for their services despite the recession. Individual and corporate clients say the one-on-one counseling is critical for career success, especially during tough economic times”.
- Sarah E. Needleman, WALL Street Journal Aug 25, 2009
Learning
Leading
Succeeding
PeopleTek® was founded on the belief that within all of us are the traits and characteristics required of successful leaders creating successful organizations.
Our unique individual and team programs, called Journeys™, inspire leaders of all levels to be confident and attain greater results personally and professionally.
Topics: General, Leadership Tips, Training, Upcoming Classes | No Comments »
PeopleTek – a Vendor for itSMF
By Michael | September 25, 2009
Topics: General | No Comments »
Organizational Success Requires Relationships
By Michael | September 24, 2009
“In organizations, real power and energy is generated through relationships. The patterns of relationships and the capacities to form them are more important than tasks, functions, roles, and positions”.
~ Margaret Wheatly
Organizations are only as successful as their leaders. We’ve talked about maximizing collective strengths, understanding and appreciating each other’s differences, and having clearly defined vision, mission, and goals. We’ve also talked the need for a successful leader to have courage.
A short recap is that leaders can not allow themselves or their organizations to be paralyzed by fear and to be truly effective leaders must:
§ Live ones dreams
§ Document and commit to personal and organizational goals
§ Understand ones strengths and the strengths of others
§ Communicate
§ Address conflict
§ Develop others
§ Delegate
§ Relinquish control
§ Reward and succeed
§ Build and develop new skills
§ Build and enhance relationships
The nature and speed of work that is required in today’s market does not lend itself to developing relationships or for allowing time to develop the necessary skills, but relationships are essential for achieving success.
The Center for Creative Leadership conducted a survey of 300 managers and executives from around the world asking if the definition of leadership had changed in the past five years.
84 percent responded that leadership had indeed changed, primarily due to having more complex challenges causing hardships for their organizations. Interestingly, the flip side was that they were impacted positively by forcing greater collaboration, improving work processes and increasing work boundaries.
A tip to help you stay on target with building relationships and achieving results is the TRUST acronym:
T – Think
R – Relate
U – Uncover the needs
S – Sell the solution
T – Take action and close
This is a simple strategy frequently used by sales teams but may be applied to almost all industries. Use it and you’ll be on your way to building (and sustaining) strong relationships!
We’re here to help you increase the success of your organization – contact us today!
Sincerely,
Michael W. Kublin
and Jan Mayer-Rodriguez
(To find out more about our programs to increase your organizations success, click here)
“Good leaders make people feel that they’re at the very heart of things, not at the periphery. Everyone feels that he or she makes a difference to the success of the organization. When that happens people feel centered and that gives their work meaning”.
- Warren Bennis
Click below to find out more about PeopleTek’s specialty programs:
our more advanced program:
our popular:
and our new program:
Special Fall Rates.
Call 888.565.9555 ext 711 for details
PeopleTek’s key components for successful leaders:
Passion
Persistence
People
Process (this includes Planning)
Profit
Leadership: It’s not something you do to people, it’s something you do with people”.
~Patricia Zigarmi and Drea Zigarmi
“Executive coaches report steady demand for their services despite the recession. Individual and corporate clients say the one-on-one counseling is critical for career success, especially during tough economic times”.
~ Sarah E. Needleman, WALL Street Journal Aug 25, 2009
(click here read more)
LEARNING LEADING SUCCEEDING!
www.peopletekcoaching.com
888.555.9555
Topics: General | No Comments »
Creating Successful Organizations II
By Michael | September 18, 2009
“Teamplayer: One who unites others toward a shared destiny through sharing information and ideas, empowering others and developing trust.”
- Dennis Kinlaw
Successful organizations know that teamwork is essential to drive results. Does your organization encourage teamwork? Do you personally and as a leader encourage and reward teamwork?
Last week we shared tips on what a successful team is and have been asked “what’s the best way to get started?”
The foundation is to have written (and communicated) vision and mission statements and supporting goals.
For those of you that have attended our Leadership Journey you’ve seen this before but it’s a crucial component for creating successful teams and organizations.
(Click here to find out more about the Leadership Journey)
For leaders and organizations to be successful, they must have:
VISION =
It’s a dream or aspiration that you as the leader have for yourself and your organization. The vision provides direction and guides us to a place far away. It may be unattainable but we can try and focus our attention and make strides for getting there.
MISSION =
Represents what you are going to do and how you’re going to do it to carry out the vision for the organization. It makes the vision come closer to us; it brings the vision alive for us and makes it more personal. The mission begins to bring clarity to our vision.
GOALS =
Bring 100 percent personal clarity to your vision and mission. It requires ACTION. Think in terms of what, when, and how the actions will be carried out, by whom and by when.
Goals must be “SMART”:
-Specific
-Measurable
-Realistic
-Achievable (or actionable)
-Time-bound
Closely linked (and required) are roles and responsibilities. Each team member must clearly understand not only their primary role but also the roles of others. This does not mean roles and responsibilities are not shared, but rather that clarity exists regarding expectations and ownership.
And remember, ALL behaviors and actions both from individual, team and organizational levels must support and be aligned with your vision, mission and goals in order to achieve the highest levels of success.
We’re here to help you increase your team and organizations level of success – contact us today [mailto:mkublin@peopletekcoaching.com]
Sincerely,
Michael W. Kublin and Jan Mayer-Rodriguez
”The most important key to achieving great success is to decide upon your goal and launch, get started, take action, move”.
-Brian Tracy
“Strategic planning is worthless — unless there is first a strategic vision”.
-John Naisbitt
Click below to find out more about PeopleTek’s specialty programs:
our more advanced program:
our popular:
and our new program:
Special Fall Rates.
Call 888.565.9555 ext 711 for details
PeopleTek’s key components for successful leaders:
Passion
Persistence
People
Process (this includes Planning)
Profit
LEARNING LEADING SUCCEEDING!
www.peopletekcoaching.com
888.555.9555
Topics: General, Leadership Tips, Training | No Comments »