Accountability

By Admin | January 9, 2009


“Accountability breeds ‘response-ability’.” – Stephen R. Covey

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Leadership tip of the week – Accountability
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January 8, 2009

Dear Leaders,

Being accountable and holding others accountable is not a new topic in the workplace, or at home for that matter, and is often linked with not delivering what was expected.

This raises two issues:

  1. was the deliverable clearly identified and the due date assigned?
  2. is accountability only discussed when a goal has been missed or a problem arises?

In a very simple definition, being accountable means to “be responsible to somebody or for something”.

Accountability is sometimes viewed in negative terms, but why? Based on the definition of responsibility, it sounds so positive.

So what can we do?

  • Make sure our actions support what we commit to.
  • Promptly communicate any changes to what was committed to.
  • Be specific and clearly identify what was committed to with timeframes.
  • Seek clarity if a task or assignment is vague

Let us know how this helps.

Sincerely,

Michael W. Kublin and

Jan Mayer-Rodriguez
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Henry J. Evans provides the following tips in WINNING WITH ACCOUNTABILITY:

  • Accountability is about high performance and not fear or stress.
  • It’s about holding yourself (and others) to a standard that improves performance.
  • When holding someone accountable we must recognize and respect the power of intention (this allows all staff to hold one another accountable regardless of title or level)
  • Continually ask “How am I doing”?
  • Set crystal clear expectations

When things don’t go as planned, ask yourself:

  • Where did I fail to clearly communicate?
  • Who did I forget to include in the process?
  • What could have I done better or differently to
    improve the results?
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“A culture of accountability makes a good organization great and a great organization unstoppable”. – Henry J. Evans

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