What is Emotional Intelligence (EQ)?

• It’s the single biggest predictor of
performance in the workplace

• It’s the strongest driver of leadership and
personal excellence

• Unlike IQ, your EQ score will increase through
development

• EQ consists of 4 skill areas:

o Self awareness

o Self management

o Social Awareness

o Relationship Management

By attending this class you will . . . .

• Assess your current leadership skills

• Obtain specific actions that will improve your
skills within 3 months

• Improve teamwork results

• Identify behavioral change possibilities for you
and your team

• Improve relationships with direct reports and
business partners

• Improve business results

• Reduce conflict and minimize stress

• Increase commitment to organization’s goals

• Re-assess your skills (after 3 months)

CURRICULUM

INTRODUCTION